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CO-OP Agency Staff
 
Doug Hager, CPCU… VP & General Manager
Doug brings with him over thirty-four years experience in the property and casualty insurance industry and has attained his CPCU (Chartered Property and Casualty Underwriter).

Phone extention: 4906

Dawn Reinbold, CIC,AU… Agency Manager
Dawn has been with Co-Op Agency Inc for thirty years and holds the following insurance degrees: CIC (Certified Insurance Counselor), AU (Associated in Underwriting), and certificate in general insurance.

Phone extention: 4903

Betty Kreiser….Accounting Department
Betty has been with the agency for over five years and previously worked for the corporation at the home office for total of 30 yrs.

Phone extention: 4904

Fay Keller, CISR…Customer Service Agent
Fay has twenty years insurance experience. She is responsible for handling the day-to-day servicing of your account. She does the processing of all policy changes, issues insurance certificates and is available to answer questions regarding your policies.

Phone extension: 4914

David Koeffler…Account Executive
Dave brings with him 16 years insurance marketing and management experience in both the personal and commercial lines markets. Dave earned his bachelors degree from Andrews University and completed a 2 year internship for agency marketing and management.

Phone extension: 4910

Mike Kirkpatrick…Account Executive
Mike has been in the property/casualty industry for eight years. Mike is a graduate of CGU’s HPA (High Producing Agency) insurance school in Boston, MA. Mike has also attended various insurance courses over the years to keep up with the ever-changing insurance industry.

Phone extension: 4909

Rick Gercak, CIC,CPCU… Senior Account Executive
Rick brings with him over twenty years experience in the property and casualty industry. Rick has attained his CPCU (Chartered Property and Casualty Underwriter) and CIC (Certified Insurance Counselor).

Phone Number: 888-486-9680
Fax Number:      412-486-6733

Gail Reppert… Accounting Assistant
Gail has been with the corporation for 9 years. Gail is available to help with any of your accounting needs.

Phone extension:
49
13

Cathy Harris… Customer Service Agent
Cathy is a licensed agent in the State of PA. and she is handling Life & Health and Personal Lines for the agency. She comes to Co-Op with over six years in the insurance industry.

Phone extension:
49
02

Michelle Firestone…Customer Service Representative
Michelle is available to help customers with service needs on their account. She assists the agents in processing changes, issuing certificates, working on renewals and new business.

Phone extension: 4901

Toll Free Phone 800-800-5989
Office Phone 717-866-9747
 
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